Property maintenance across Melbourne. One team to handle it.

Property maintenance across Melbourne. One team to handle it.

For property managers, owners corporations and businesses who want one number to call. One job or ongoing support across your properties.

For property managers, owners corporations and businesses who want one number to call. One job or ongoing support across your properties.

One Facilities technician talking with a receptionist at a client's front desk

Our clients

We take the complexity out of property maintenance by coordinating every job through one dedicated team, with complete visibility from request to completion

Property maintenance that keeps every site running smoothly.

Property maintenance that keeps every site running smoothly.

HOW WE WORK

One Point of Contact, From Request to Completion

One Point of Contact, From Request to Completion

1

Getting to Know Your Property

We take the time to understand your sites, maintenance needs, current pain points and how you want support to work.

1

Getting to Know Your Property

We take the time to understand your sites, maintenance needs, current pain points and how you want support to work.

2

Setting Things Up Properly

We establish the right workflow for approvals, reporting, site access, contractor coordination and ongoing communication.

2

Setting Things Up Properly

We establish the right workflow for approvals, reporting, site access, contractor coordination and ongoing communication.

3

Day-to-Day Maintenance Support

From reactive repairs to scheduled works and compliance coordination, we manage day-to-day property issues as they arise.

3

Day-to-Day Maintenance Support

From reactive repairs to scheduled works and compliance coordination, we manage day-to-day property issues as they arise.

4

Clear Visibility as We Go

You get clearer oversight across jobs, costs and site activity, with a more consistent and proactive maintenance process over time.

4

Clear Visibility as We Go

You get clearer oversight across jobs, costs and site activity, with a more consistent and proactive maintenance process over time.

Your portal

See every job without having to ask.

Every job on your properties, with its status, photos and quote, in one login. Nothing to install and nothing to chase.

“The system just feels like it was built for us.”

Harry, Flox Wines & Spirits

“The job details are all in the platform, from logging a job, status updates, job completion and reporting. I’m not overpaying for jobs anymore.”

Matthew, Australian Crypto Convention

Visit scheduled

Raised by your team

Leaking kitchen tap

Rental property, Northcote

Received

Booked

Scheduled

Completed

Invoiced

Kitchen sink and mixer tap photographed for a maintenance job

Latest update

Tenant confirmed for Thursday morning

Tenant confirmed for Thursday morning

WHAT CLIENTS SAY

Why Clients Choose One Facilities

01

CLIENT WORDS

One Facilities keeps the small things from becoming big problems. We get clear communication, fast follow-up and one team that knows the site.

Sarah Mitchell

Melbourne childcare portfolio

01

CLIENT WORDS

One Facilities keeps the small things from becoming big problems. We get clear communication, fast follow-up and one team that knows the site.

Sarah Mitchell

Melbourne childcare portfolio

02

MAINTENANCE

Their team takes ownership. Jobs are tracked, trades are coordinated, and we aren’t chasing three different contractors for updates.

Emma Collins

Early learning centre, Melbourne

02

MAINTENANCE

Their team takes ownership. Jobs are tracked, trades are coordinated, and we aren’t chasing three different contractors for updates.

Emma Collins

Early learning centre, Melbourne

03

COMPLIANCE

Reliable, practical and easy to deal with. The difference is that issues are closed out properly, not just passed along.

Michael Tran

Residential property group

03

COMPLIANCE

Reliable, practical and easy to deal with. The difference is that issues are closed out properly, not just passed along.

Michael Tran

Residential property group

Property Care Handled

Ready to simplify your maintenance?

Property Care Handled

Ready to simplify your maintenance?